Personal information may be collected when:

• Submitting an enquiry through the Contact Us form.
• Placing an order through the Shop page and WhatsApp.

The information collected may include:

• Name
• Email Address
• Phone Number
• Delivery Address
• Any additional information voluntarily submitted.

The information collected is used for the following purposes:

• Responding to customer enquiries.
• Processing customer orders.
• Providing customer support.
• Improving the website and customer experience.
• Contacting customers regarding their enquiries or orders.

Personal information will only be used for legitimate business purposes.

This website may use third-party services, including:

• WhatsApp (Chat to Order)
• Facebook
• X
• Threads

These services may collect information in accordance with their respective privacy policies.

Reasonable measures are taken to protect personal information against unauthorised access, alteration, disclosure, or destruction.

Although every effort is made to protect personal information, no method of data transmission over the Internet is completely secure.

Personal information will only be retained for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable laws and regulations.

For any enquiries regarding this Privacy Policy or the handling of personal information, please contact Bloomis Creative through the Contact Us page or the official WhatsApp number provided on this website.